Booking Policies
Massage & Slimming Treatment Reservation Policy
To request a reservation for massage or Slimming treatment, please submit a request through our website and allow 1-3 hours for our customer support to get back to you. Submitting your request form does not mean your reservation request is "Reserved" and complete. Your request will be reviewed by our team to verify availability. Once your request has been approved, an email and or text message will be sent out to finalize your reservation request. Payment for your service{s) request will be required to be paid in full within 1 hour after your reservation request gets approved. Please note that travel fees may apply. It is important to give detailed directions to get to your home or apartment (hidden streets, gated community instructions, Name registered with guard, elevator pin # etc.).
Please make sure to provide a 10 X 10 Space.
Cancellations
Please be sure to reschedule appointments 48 hours prior to your scheduled appointment (make sure to read rescheduling policy). Cancellations will result in a forfeited session if it's not done before the 48 hour deadline.
Rescheduling
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You are allowed to reschedule 48 hour prior to your scheduled appointment (No additional charges will be applied the first time, all other will require a rescheduling fee of $50).
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Notices after 48 hours will result in a forfeited session or we may offer you a rescheduling fee of $50 to reschedule your session.
Payments
Payments are required to be paid in full within 1 hour of request approval weather its a invoice, square or any other form of payment (zelle , venmo etc)
Refunds
We absolutely do not offer refunds. All sessions are non refundable. If you need to reschedule please notify us 48 hours prior to your appointment or your forfeit your session.
Slimming Treatments
We want to make sure that we attract clients that are serious and committed to making life style changes to get the best results. Although our client satisfaction is second to none, no physical appearance / changes are guaranteed as all bodies react different and results are based on the treatments and lifestyle changes clients make. It is the clients responsibility to notify us of any medical conditions, so that we can make an assessment if treatment can be provided. If you have any medical conditions, you must provide a Dr. clearance to receive treatments. It is important to follow the instructions given to achieve the best results. It is not recommended to spread out your sessions too far apart as this will not give you the best results. If you have any of the following, we will not be able to perform certain treatments. (Epilepsy, uncontrolled thyroid gland dysfunction, hypertension. cardiac arrhythmias or heart disease, pace makers, actively undergoing chemotherapy or radiation, recent history of cancer, immuno-suppressed disorders, photo sensitivity to 650-660 nm light, current infections including viral, currently menstrual or have been in the last 3 days, pregnancy, abortions within the last 6 months. Individuals must refrain from blood thinners, antibiotics within 10 days prior to treatment and steroids 3 weeks prior)
Bath & Body Care Policy
Orders must be specific on what items you are ordering as well as the size. Orders are subject to shipping charges and will have to be paid in full before your order is made (as all orders are made fresh). Please allow 24 hours for your order to be shipped and additional time may be required during holiday weekends or days shipping offices are closed. All of are products are hand made and are made with organic ingredients. If you're allergic to any ingredients in our products, please consult with a Dr. before using any of our products.
It is advised to use your gift cards within a 12 month period (1 year) from date issued / purchased and must be presented on the day of service. Full payments must be made in full before receiving. Gift cards can not be exchanged for cash. We are not responsible for any lost or stolen gift cards. If you need a replacement, there will be a $20 replacement fee. shipping not included. A replacement card does not extend your expiration date.
Business hours
Mon - Sun: 10:00am - 7:00pm
Appointments booked during the following times incur an added after hour fee.
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6:00 am - 8:00 am extra $150
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8:00 am - 10:00 am extra $80
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10:00 am - 7:00 pm Normal Rate
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7:00 pm - 9:00 pm extra $80
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9:00 pm - 11:00 pm extra $150
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11:00 pm - 6:00 am price is negotiated
Although policies are designed to create an understanding with our clients. We take pride in everything we do and we aim to satisfy all of our clients. We understand that you have the choice to go anywhere else, and we thank you for choosing us.
We Accept the following forms of Payment
